OnSyte Warranty

Period of Coverage

OnSyte Performance, LLC warrants the parts in each treatment unit to be free of defects in material and workmanship for a period of two years from date of system start-up at the site where residential wastewater is to be treated. An Extended Warranty shall be made available by OnSyte Performance, its authorized dealers or service providers after the initial two-year coverage period.

Obligations of OnSyte Performance, LLC

At its sole expense, OnSyte Performance, LLC will service and repair the installed unit including all parts and labor that show evidence of defect or unacceptable performance for any reason when operated within design parameters, provided that all financial obligations of the owner/purchaser are in compliance with the Sales Agreement provided by an authorized dealer of OnSyte Performance treatment systems. Determination of defect or unacceptable performance shall be made by a OnSyte Performance authorized dealer, distributor and/or service provider.


This Warranty does not apply to OnSyte Performance units that have been tampered with or altered by unauthorized persons, improperly installed or have been subject to external physical damage or acts of god. Further, this Warranty does not cover systems that have been flooded by external means or damage done by altered or improper wiring or overload protection. Additionally, this Warranty does not apply if the system has been operated beyond its maximum design capacity or permit, if the approved design has been altered after the fact, or if the system has been contaminated with disinfecting tablets, excessive use of bleach or other chemicals injurious to biological growth.

Other Provisions

This Warranty only applies to the OnSyte Performance, LLC treatment processing system and does not include any wiring, plumbing, drainage, disposal or leaching systems. OnSyte Performance, LLC or its dealers or authorized service providers also reserves the right, to furnish a component part which, in their judgment, is equivalent to the company part replaced. Further, owner agrees to provide to OnSyte Performance or its authorized dealers or service providers with clear access to the treatment vessel covers on a year round basis.

Under no circumstances will OnSyte Performance, LLC be liable for direct or consequential damages including but not limited to lost profits, lost income, labor charges, delays in production or idle production time or habitability which results from any defects in material and/or workmanship of OnSyte Performance, LLC’s system or units.

This Warranty is expressly in lieu of any other expressed or implied warranties. Further, any implied warranties for merchantability and fitness for a particular purpose are hereby disclaimed.

This Warranty provides the owner/purchaser specific legal rights. You may have other rights, which vary from state to state.

Extended Warranty

Please contact OnSyte Performance™ to discuss or purchase an extended warranty.